Privacy Policy

Last updated: September 17, 2026

Knit Tuck & Purl respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, visit our shop, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you shop with Knit Tuck & Purl or interact with our website, we may collect information such as:

Your name
Billing and shipping address
Email address
Telephone number
Order and purchase history
Account information, if you create an account
Information you provide when contacting us, registering for a class or event, or making a special order
Information about how you interact with our website, such as your browser, device, IP address, pages viewed, and other usage information

Payment information is processed securely through our payment providers. Knit Tuck & Purl does not directly store your complete credit or debit card information.

How We Use Your Information

We may use your personal information to:

Process and fulfill purchases
Arrange shipping or local pickup
Process special orders, preorders, returns, and exchanges
Communicate with you about an order, class, event, or request
Maintain customer accounts and purchase records
Provide customer service
Prevent fraud and maintain the security of our website
Improve our website, products, services, and customer experience
Send newsletters, shop news, new-product announcements, class information, and other marketing communications when you have chosen to receive them
Comply with applicable legal, tax, accounting, and regulatory requirements

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services online.

Shopify may collect and process personal information when you visit our website, make a purchase, or otherwise interact with our store. Shopify processes this information according to its own privacy practices and applicable law.

Sharing Your Information

We do not sell your personal information directly to third parties for money.

We may share personal information with service providers when necessary to operate our business. These may include companies that provide:

Website and ecommerce services
Payment processing
Shipping and delivery
Email and marketing services
Analytics
Accounting and business services
Fraud prevention and security

We may also disclose information when required by law, to respond to a valid legal request, or when reasonably necessary to protect Knit Tuck & Purl, our customers, or others.

Some third-party services may use information for their own purposes as described in their respective privacy policies.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to operate properly, remember preferences, understand how visitors use our site, improve our services, and, where applicable, support marketing and advertising.

Your browser may allow you to block or delete cookies. Certain features of our website may not function properly if cookies are disabled.

Where required, additional privacy choices may be available through the cookie or privacy controls displayed on our website.

Email Marketing

If you sign up for our email list, we may send you newsletters, shop updates, information about classes and events, new-product announcements, promotions, and other Knit Tuck & Purl news.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from marketing emails does not prevent us from sending transactional communications related to your purchases, registrations, special orders, or other requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests, and some information may need to be retained when required by law or for legitimate business purposes.

Security

We take reasonable measures to protect the personal information entrusted to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Knit Tuck & Purl is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies when visiting them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Knit Tuck & Purl, Inc.
Email: info@knittuckandpurl.com
Phone: (781) 652-9611
Website: www.knittuckandpurl.com